Contact Us

We’re here to help. Reach out with any questions, feedback, or concerns about Mentis.

📧 Email Support

Have a question or need assistance? Send us an email and we’ll get back to you promptly.

📍 Registered Address

Visit us or send mail to our headquarters in New Delhi.

Address
C-163, Prashant Vihar, Block-C
New Delhi, Delhi – 110085
India

⏱️ Response Time

We value your time and aim to respond quickly to all inquiries.

Standard Support
2–3 business days
Urgent Matters
1 business day

Types of Support We Provide

We handle a wide range of inquiries to ensure your experience with Mentis is smooth and satisfactory. Contact us for:

Account Support

Login issues, profile updates, account recovery

Subscription & Billing

Plans, payment issues, billing inquiries

Refund Requests

Cancellations, refunds, payment disputes

Technical Support

App crashes, bugs, feature issues

Privacy & Data

Data requests, privacy concerns

General Feedback

Suggestions, feature requests, comments

How to Get the Fastest Response: Include your registered email, specific issue description, and any relevant details (like transaction IDs or screenshots). This helps us resolve your query quickly.

Our Commitment to You

Standard Inquiries
Respond within 2–3 business days
Urgent/Sensitive Issues
Prioritized within 1 business day
🔒
Privacy Requests
Handled per legal requirements
💬
In-App Support
Check within the app for quick help

Legal & Compliance

For formal legal notices, compliance matters, data protection requests, or regulatory inquiries:

Legal Department
admin@mentis.com
Please include "LEGAL" or "COMPLIANCE" in your subject line for priority handling.

Regulatory Compliance: We handle all inquiries in compliance with applicable laws including data protection, privacy regulations, and consumer protection acts in India.

Before You Contact Us

To help us assist you better, please:

Thank you for being part of the Mentis community.
We look forward to hearing from you.