Contact Us

We’re here to help. Reach out with any questions, feedback, or concerns about Mentis.

📧 Email Support

Have a question or need assistance? Send us an email and we’ll get back to you promptly.

📍 Registered Address

Visit us or send mail to our headquarters in New Delhi.

Address
C-163, Prashant Vihar, Block-C
New Delhi, Delhi – 110085
India

⏱️ Response Time

We value your time and aim to respond quickly to all inquiries.

Standard Support
2–3 business days
Urgent Matters
1 business day

Types of Support We Provide

We handle a wide range of inquiries to ensure your experience with Mentis is smooth and satisfactory. Contact us for:

Account Support

Login issues, profile updates, account recovery

Subscription & Billing

Plans, payment issues, billing inquiries

Refund Requests

Cancellations, refunds, payment disputes

Technical Support

App crashes, bugs, feature issues

Privacy & Data

Data requests, privacy concerns

General Feedback

Suggestions, feature requests, comments

How to Get the Fastest Response: Include your registered email, specific issue description, and any relevant details (like transaction IDs or screenshots). This helps us resolve your query quickly.

Our Commitment to You

✓
Standard Inquiries
Respond within 2–3 business days
⚡
Urgent/Sensitive Issues
Prioritized within 1 business day
🔒
Privacy Requests
Handled per legal requirements
💬
In-App Support
Check within the app for quick help

Legal & Compliance

For formal legal notices, compliance matters, data protection requests, or regulatory inquiries:

Legal Department
admin@mentis.com
Please include "LEGAL" or "COMPLIANCE" in your subject line for priority handling.

Regulatory Compliance: We handle all inquiries in compliance with applicable laws including data protection, privacy regulations, and consumer protection acts in India.

Before You Contact Us

To help us assist you better, please:

Thank you for being part of the Mentis community.
We look forward to hearing from you.